Support

Shipping & Cancellation Policy

Delivery transparency is important. Here is how shipping and cancellations are handled at THE ASHER STORE.

Shipping

  • Orders are usually dispatched within 24-72 hours on business days.
  • Delivery timelines may vary by city and courier service coverage.
  • Tracking information is shared as soon as the package is handed over.

Cash on Delivery

  • COD is available in selected serviceable pin codes.
  • Orders can be confirmed by phone for fraud prevention.
  • Repeated failed COD deliveries may disable COD for future orders.

Cancellation

  • Orders can be cancelled before dispatch confirmation.
  • Once shipped, cancellation may not be possible and return rules apply.
  • Refunds for valid cancellations are issued to the original payment method.